Licensing info
Learn about Sophos Firewall licenses, including device registration details and subscription status. You can synchronize licenses with Sophos Central, activate license keys, and monitor individual subscriptions and bundles in one place.
Note
If you have the base license, you'll have access to various self-help resources to assist you. However, to receive personalized support on the telephone, in the chat, or via a support case from the Sophos team, you'll need to upgrade to a higher-tier license. You'll receive support if you have a bundle or an Enhanced or Enhanced Plus support package. For more information, see Sophos Firewall OS (SFOS) licensing model.
Device registration details
Shows the firewall's appliance model, serial number, and device registration details.
To see the device registration details and the status of the licenses, go to Administration > Licensing.
You'll see the registration details when you claim your firewall in Sophos Central.
For information about how to claim your firewall in Sophos Central, see Set up a new firewall with Sophos Central.
Synchronizing licenses
When Sophos Firewall is connected to the internet, the firewall synchronizes with Sophos Central every 24 hours, and licenses are updated automatically.
You can click Synchronize to synchronize the licenses manually for the latest subscriptions.
Activate a license key
You can activate paid license subscriptions and evaluation licenses. See Set up a new firewall with Sophos Central.
Module subscription details
You can subscribe to the license modules as follows:
- With a license key (paid subscription).
- Without a license key for a 30-day trial (free subscription).
Note
If you want to evaluate a module again later, you can activate its evaluation in the next major version.
Example: If you evaluated Zero-day protection in version 19.0 but didn't buy it, you can activate its evaluation again in 20.0.
You can see the status of the subscriptions and their expiration date. Statuses can be one of the following:
- Subscribed
- Evaluating
- Not subscribed
- Expired
You can find more information about subscriptions on this page: Manage your firewall licenses.
License bundles and individual licenses
Sophos Firewall licenses are available as bundles or individual subscriptions. Bundles group commonly used features into a single subscription. Some features are available only as part of bundles.
License bundles
The following license bundles are available for Sophos Firewall.
| Xstream Appliance Bundle | Standard Appliance Bundle |
|---|---|
| Base License | Base License |
Xstream protection
| Standard protection
|
Individual licenses and firewall features
You can also subscribe to individual licenses. The licenses deliver the following features:
- Base License: Stateful Firewall, VPN, Wireless, High-availability, Firewall RED.
- Network Protection: Intrusion Prevention (IPS), Sophos X-Ops threat feeds, SD-RED Device Management, Security Heartbeat.
- Web Protection: Web Security and Control, Application control, including Synchronized Application Control, Web Malware Protection.
- Zero-day protection: Machine Learning, Sandboxing File Analysis, Threat Intelligence.
- Central Orchestration: SD-WAN VPN Orchestration, CFR Advanced.
- Email Protection: Anti-spam, Antivirus, DLP, Encryption, Email Malware Protection.
- Webserver Protection: Web Application Firewall (WAF).
- Enhanced Support: See Enhanced Support scope.
- Enhanced to Enhanced Plus Upgrade: See Enhanced Plus scope.
Other features with license requirements
Some features require specific licenses or are available only with certain subscription bundles.
- Sophos Central Firewall Management: Requires a paid subscription, such as Network Protection or a license bundle, or a support license, such as Enhanced Support. The Base Firewall license isn't sufficient.
- Active threat response: MDR, NDR Essentials, and third-party threat feeds are part of the Xstream Protection Bundle.
- Support subscriptions: See Support scope and communication methods.