A. Generally after any Anti-Virus installation, there will be a minor difference in the
systems performance, since the Anti-Virus keeps scanning in the background. But eScan has
been designed to take minimum CPU and RAM utilization.
Yes, eScan has been tested with all the commonly used email clients. If you have compatibility issues with a particular email client, please bring it to our attention so that we resolve the issue.
A. This support is currently available for Outlook Express and Thunderbird client.
If you are using some off-brand e-mail client, you can still use eScan's spam filtering, but you will
have to create a Spam folder and message rule.
Yes, eScan resides between your POP3 Server (eg the ISP) and the POP3 client
(eg Outlook Express/Netscape on your PC). Hence eScan will scan all your email
messages for prohibited Content and Viruses before they reach your InBox.
A. We have implemented a variety of methods to ensure that eScan application is
"kept alive" when it is receiving and processing emails. This has been extensively tested
internally with many different applications. Should a time-out problem occur with...
Yes, eScan scans the local memory while it loads the Monitor after Windows Login.
But not the Master Boot Record and Partition Table as Windows does not have access to the same.
A. More recent versions of some anti-virus products claim to scan your email messages.
What all of them do however is scan the emails after they are downloaded into your InBox. This can be
way too late, as many viruses now activate as soon as they ar...
A. eScan filters the incoming POP3 e-mail stream for spam.
For Exchange, spam and virus scanning filter is possible on the server side using Mailscan for Exchange.
We cannot filter spam on the client side where emails are downloaded using IMAP....
Yes, you can schedule scanning in eScan.
Yes, eScan checks email messages and attachments for viruses and spam.
Yes, eScan prompts the user with a virus alert if it detects a virus.
No, but eScan will scan any files you are downloading or saving to the local hard-disk, for viruses, worms, etc.
Yes, eScan does support all database applications like Oracle and others.
A. Installation of eScan does not slow down the network.
A.
1. Cache Technology is a proprietary technology to ensure that we do not
re-scan files which are already scanned.
2. This method uses the contents and properties of a file (on both FAT and NTFS) in
order to gauge, if a file could...
A. eScan includes a component called MailScan-Lite to Scan your emails.
MailScan-Lite will break the mails into 2 parts i.e the body & the attachment.
After the disassembly, the body is checked for restricted contents
Attachments are scanne...
A. While you can purchase a wide variety of anti-virus products for your Desktop, Notebook
and Server platforms, other than a handful of products designed specifically for
Mail Servers, none of them contain Content Security capabilities.
...
Yes, each MailScan license is shipped with and installs a single Enterprise edition license
of eScan.
A.
If evaluation or grace period of eScan gets over, then on Windows 2000 Server or Professional it will not stop Web Protection or Mail Anti-Virus. Hence on Windows 2000, layer will remain enabled, even if evaluation or grace period is over. Also it ...
A.
Event ID Description
1 mwav found malware
2 mwav found virus and deleted
3 mwav found virus_and cleaned
4 mwav found adware
5 mwav found error
101 executable blocked.
...
A. Content Security is a module used by eScan and MailScan to check all your
incoming and outgoing traffic for restricted or prohibited content such as abusive words,
confidential information, etc.
Answer: A Disclaimer is a customize statement which you can automatically append
to all outgoing email messages. All editions of eScan have the facility to insert disclaimers.
A. eScan Server (eServ) is termed as Announcement Server. This server is
available in
1. eScan SMB/SME and Corporate / Enterprise of version 10.x
2. eScan Corporate and Enterprise edition of version 9.x
Bkcln.Unknown virus represents a file that was physically present during the scan initialization but the availability of either the file or media was lost while the scan was in progress . This happens normally when a background Anti-Virus deletes the f...
Answer.
We have implemented ERS ( eScan Remote support ) feature in eScan itself.
You just have to right click on "Red shield" icon and click on "eScan Remote support"
This will be available after applying the latest eScan HOTFIX (Click h...
A. eScan is an advanced, integrated AntiVirus and Content Security product. It will take care of
all the dangerous & harmful computer viruses by scanning disks as well as your emails.
A. MWL is the revolutionary "MicroWorld Winsock Layer" developed by MicroWorld.
We also refer to this as the MS-MWL or MailScan's MicroWorld Winsock Layer.
A. eScan monitor is a Real-Time scanner which detects and disinfects viruses online.
A. Proactive scanning uses intelligent methods to check all executable files, library files
and driver files for suspicious programs. For example, a signed file (ie. signed by Verisign)
is always whitelisted by the proactive engine.
eScan main...
A. The software is identical for all versions. However, without a License Key,
eScan will expire (stop working) 30-days after installation.
Answer:
eScan Monitor is a true 32-bit device driver that runs in the background, to monitor all the executable
files (.exe) operations, whenever they are run or copied on to the system.
It is loaded automatically when you boot your system.
I...
A. eScan will delete the email having restricted content.
A. This could happen to any Drive or Folder due to lack System rights required by MWAV using the IPC scanning.
Note :- When Quick Scan / MWAV (without any command line parameters) is used to scan the system, it will use the IPC scanning (the tit...
A. Many of the features supported by MailScan - such as reporting, Automatic Internet
Check and Incremental Updates - either depend upon or are provided by eScan, and thus gives
MailScan the ultimate edge over any other anti-virus package available.
...
A. No, since eScan works well above the "raw-packet" layer, MS-MWL - on its own - should not cause any instability and performance hit.Please note that the Anti-Virus & Content-Check components of eScan do use CPU resources and RAM.
Help Desk Software by Kayako