Knowledgebase
(103)eScan FAQ (2)Ticketing System
SEARCH
Knowledgebase
What is eScan Remote Support (ERS)? How do I login to remote computer. Does it mean that I have to download team viewer to be able to access remote computer?
Posted by - NA - on 25 June 2010 11:42 PM
Answer.

  • We have implemented ERS ( eScan Remote support ) feature in eScan itself.
  • You just have to right click on "Red shield" icon and click on "eScan Remote support"
This will be available after applying the latest eScan HOTFIX (Click here for eScan Hotfix Download Link).
  • Yes, you have to download Teamviewer to either initiate the connection with client or to Give a remote connection to another person.


(5 vote(s))
Helpful
Not helpful
Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).